Americas Leading Insurer of Emergency Organizations

VFIS Agent News - July 2017

The VFIS Agent X Factor - News You Can Use



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CUSTOMER SATISFACTION IS THE NEW VALUE

Explore the importance of separating yourself from your competitors through value in our latest blog by Art Seifert.

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TRADESHOW CONFERENCE SCHEDULE

Browse our latest conference schedule. In the area? Stop by and see us!


July 14-18: Florida Fire Chiefs Association
Fort Myers, FL

July 26-29: Fire Rescue International (IAFC)
Charlotte, NC
Booth #2034

August 2-5: Virginia State Firefighters
Hampton, VA - Hampton Roads Convention Center

August 9-12: FASNY Convention
Syracuse, NY

August 15-18: New Mexico Municipal League
Clovis, NM - Clovis Civic Center

August 30 - September 1: Arkansas Emergency Management
Rogers, AR - Embassy Suites NW Arkansas





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MEET OUR NEW CHIEF ACTUARY


Welcome, Rick Beam!
GIG would like to extend a warm welcome to Rick Beam, our new Vice President Chief Actuary. Rick started with Glatfelter on June 12, 2017. He was previously employed at Zurich as Vice President Actuary and has a degree from Iowa State University. In his spare time, Rick enjoys both watching and playing hockey. His position of choice: goalie! He resides in York, PA with his wife Heather and their 3 children.





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PRODUCER CENTER UPDATES


We're excited to announce that the Producer Center will soon provide
you access to even more of your accounts online!

SEE THEM NOW





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GIG's Support Desk & IT Named

CSAT Elite 50 Members


Congratulations are in order for GIG’s Support Desk and IT Departments, who have qualified for the Help Desk Institute’s “Elite 50” ranking!

The Help Desk Institute (HDI) is a worldwide association made up of over 150,000 Technical Support Professionals. Each year, they publish their CSAT “Elite 50” list, identifying outstanding technical service and support centers from all around the world.

As a result of the positive responses they received, Glatfelter Insurance Group Support Desk has ranked at #18 this year, and our IT department has placed 40th. We are honored by these positions and look forward to continuing our tradition of excellent service!



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