Thank you for reaching out—we'll be in touch soon!
In the meantime, here are a few ways we may be able to help you right now.
Broker support + resources
Tech support
Having trouble using our website or applications? Our Tech Support Team can help.
Get supportPortal assistance
Questions about the Producer Center or Marketing Central? Please reach out to our Customer Experience Team:
MVP Loyalty questions
Our MVP Loyalty Program is designed to give dedicated brokers the support and rewards they deserve. Please contact our Customer Experience Team at cxteam@glatfelters.com or 800.233.1957 to check your MVP status or use a perk.
Quick links
Get quick links to our VFIS broker tools and resources, like program appetite, applications and portals.
Broker Resources
Value-added resources for emergency responders
Whether or not your organization is insured by VFIS, we'd be honored to help you address your everyday risks and unique challenges and encourage you to browse our online resource + training portal with industry-specific safety articles, risk management bulletins, best practice podcast episodes and more.
Training + ResourcesInsurance + claims assistance
If you're a current client looking for general or claims assistance, your local insurance broker will serve as your first point of contact. Please reach out to them directly and they can help point you in the right direction (whether it's with us or someone else). If you don't have an insurance broker and are looking for coverage, we'll be in touch to help start the process.
Claims FAQs
The VFIS difference
When comes insuring the emergency service organizations, it's crucial to select an insurance program that truly understands and meets their needs—and is committed to advocating for their members’ best interests, serving as a true partner to the emergency services industry and showing up for their organization, dependably, in the moments that matter. That's where VFIS shines… And we hope you’re able to experience the VFIS difference firsthand.